Privacy policy

🔒 Privacy Policy – Linkshops

At Linkshops, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our mobile apps, website, and services. By registering or using Linkshops, you agree to this policy.

 

1. Information We Collect

We collect the following types of information from Customers, Sellers, and Delivery Partners:

a) Personal Information

  • Name, phone number, email, address.

  • Payment details (bank info, mobile wallet, card details).

  • Government-issued ID (for sellers & delivery partners).

b) Usage Information

  • Login details, device type, IP address.

  • Order history, preferences, and interactions.

  • Location data (for deliveries and order tracking).

c) Transaction Information

  • Purchases, sales, refunds, and subscription fees.

  • Wallet balance and payment records.

2. How We Use Your Information

We use collected data to:

  • Process orders, payments, and deliveries.

  • Communicate with customers, sellers, and delivery partners.

  • Provide personalized recommendations and promotions.

  • Improve app functionality and user experience.

  • Verify identities and prevent fraud.

  • Ensure compliance with legal and regulatory requirements.

3. Data Sharing & Disclosure

We respect your privacy and do not sell your data. However, we may share information in these cases:

 

  • With Sellers: To fulfill your order (name, address, phone).

 

  • With Delivery Partners: To deliver orders safely.

 

  • With Payment Providers: To process secure transactions.

 

  • With Authorities: If required by law or for fraud prevention.

 

4. Cookies & Tracking Technologies

 

  • We use cookies and tracking tools to improve app performance and personalize your experience.

  • Users can disable cookies in their browser/app settings, but some features may not work properly.

5. Data Storage & Security

 

  • All personal data is stored on secure servers with encryption.

  • Sensitive information (e.g., payment details) is processed using PCI-DSS standards.

  • Access is limited to authorized staff only.

  • We regularly update our security measures to prevent breaches.

6. User Rights

As a user, you have the right to:

  • Access your personal data stored with us.

  • Request correction or update of incorrect information.

  • Request deletion of your account and related data.

  • Opt out of marketing and promotional messages.

7. Children’s Privacy

  • Linkshops is not intended for children under 13.

  • We do not knowingly collect personal data from minors.

  • If discovered, such accounts will be removed immediately.

8. Third-Party Services

  • Our platform may contain links to third-party apps or websites.

  • We are not responsible for the privacy practices of external platforms.

9. Policy for Sellers & Delivery Partners

  • Sellers must keep customer data confidential and use it only for fulfilling orders.

  • Delivery partners must not misuse customer details (phone numbers, addresses).

  • Any misuse of data will result in account suspension or legal action.

10. Retention of Data

  • We retain your information only as long as needed for business purposes or legal compliance.

  • Once you delete your account, personal data will be removed within a reasonable time unless required by law.

11. Updates to Privacy Policy

  • Linkshops may update this policy from time to time.

  • Users will be notified of major changes via app notifications or email.

12. Contact Us

If you have any questions or requests about this Privacy Policy, please contact us at:
📧 Email: support@golinkshops.com - info@golinkshops.com
📞 Phone: +93788124805
📱 In-App Support Chat

✅ Final Note:
By using Linkshops, you confirm that you have read, understood, and agreed to this Privacy Policy in full (100%).